How do we know if we need a PIM?

Count the places a product description can be edited. If it is more than one, the copies have already diverged, and the only question is how long until it costs you an order.

Is a spreadsheet really enough for a small catalogue?

For one channel and stable products, often yes. It stops being enough the moment a second channel needs the same data in a different shape.

What does a catalogue build actually produce?

One structured record per product, a feed per channel, and a gap report naming every SKU missing a description, price, conversion, weight or drawing link.

Can we keep using our existing store and ERP?

Yes. The record sits between them and feeds both. Nothing is replaced; the systems simply stop disagreeing.

HARRIS.MULTISERVICE support@harrismultiservice.net Book a 15-min call

Shopify → anywhere

One source of product truth, feeding every channel.

We get access to your systems, build the mappings between them and hand you a working result. Your team stays on their own work. We do this part.

We work across Shopify and more.

◆ We don’t need your team. We need access.

Free · 15 minutes

Book a systems check

Tell us what you run and where your team re-types data. You leave the call knowing:

✓Which handoffs between your systems can be automated
✓Roughly how many hours a week that gives back
✓A ballpark price and timeline, before anything is signed

Pick a time →

No prep and no slides. You talk to the person who would build it, not a salesperson.

Rather write?

Hands-off

No meetings for your staff, no spreadsheets to fill in. We map your systems ourselves.

Structured

Your data pulled, cleaned and organised — items, pricing, orders, attachments.

Yours to own

Delivered in your own cloud account, exportable any time. No lock-in.

What is a PIM and does a small business need one?

A PIM — product information management — is one place that holds everything true about a product, so every channel reads the same record instead of keeping its own copy. A small business needs one as soon as the same product exists in more than two places and someone has to remember to update all of them. Below that, a spreadsheet is genuinely fine. Above it, the cost is paid in wrong prices and stale descriptions rather than in software.

The decision is not really about software. It is about whether one field has one owner. A catalogue kept in a store admin, a spreadsheet and an ERP will disagree, because three people are maintaining three copies and none of them is wrong from where they sit. We build the single record from the ERP item master outward, then feed the channels from it, which is the same discipline a PIM platform sells without the licence.

Meet the Gateway

Getting your data out of Shopify is step one. The real win is one server that manages all your automations — the Gateway. It sits between Shopify and everything else, decides which system receives which data, and keeps an audited record of every transfer. Not a tangle of fragile point-to-point links. One place you control.

Every system connects to the Gateway — not to each other. Data flows both ways, on a single audited path, and only where your rules allow.

Routes every transferOne path in and out — not a dozen fragile links between pairs of systems.

Controls who gets whatRules decide which system sees which data. Nothing moves that you didn’t allow.

Audits everythingA record of every transfer — what moved, where, and when. Provable, not assumed.

Connect one system today, or connect them all — the Gateway grows with you. Nothing is locked in, and everything runs on access you grant and can revoke.

How it works

Step 1

A 15-minute call

You tell us what you run and where the re-typing happens. We tell you what can be automated and roughly what it costs.

Step 2

We take access and map it

Read-only access, held in an encrypted vault. We map your data — items, pricing, orders, attachments — and build the connections. Your team keeps working.

Step 3

You get a working system

A catalogue, a feed, a hub — yours to own, on your own cloud account. No dependency on us.

“Give a stranger a login to my business?” — fair. Here’s how we handle it.

✓Read-only access. We extract; we don’t change anything in your system.
✓Credentials in an encrypted vault, never in an email or a spreadsheet.
✓Access removed at the end. We take our access out of your account when the work is done.
✓A signed agreement before anything is touched. You see a plan and a price first.
✓Your data stays yours, in your own cloud account, exportable at any time.

☁ Cloud-hosted Containerized — runs on Google Cloud or AWS, in your own account, not ours.

Questions we get asked

How do we know if we need a PIM?: Count the places a product description can be edited. If it is more than one, the copies have already diverged, and the only question is how long until it costs you an order.
Is a spreadsheet really enough for a small catalogue?: For one channel and stable products, often yes. It stops being enough the moment a second channel needs the same data in a different shape.
What does a catalogue build actually produce?: One structured record per product, a feed per channel, and a gap report naming every SKU missing a description, price, conversion, weight or drawing link.
Can we keep using our existing store and ERP?: Yes. The record sits between them and feeds both. Nothing is replaced; the systems simply stop disagreeing.

Fifteen minutes. You’ll know what can be automated.

Book your call

Rather write? Send us a note or email support@harrismultiservice.net.